Wings-Insurance-Careers

Aviation Insurance Customer Service Representative

Aviation Insurance Customer Service Representative

Aviation Insurance Customer Service Representative

Location: Eden Prairie, MN

Rapidly growing aviation insurance broker seeking Customer Service Representatives (CSR) for account management. Aggressive compensation package for the right candidate.


DUTIES

- Interact with Director of Operations and staff to formulate plan for client relationship support

- Assist in workflow management and policy support functions

- Processing and preparing insurance account submissions to issue to underwriting

- Policy review and processing

- Deliver exceptional customer service by responding swiftly to questions and concerns from clients

- Assist in marketing initiatives

- Negotiate coverage terms with underwriters

- Maintain detailed knowledge of current market conditions and products

- Ensure client policy software is current and accurate

- Extensive email & phone interaction with brokers and underwriters

- Client Relationship Management


CANDIDATES

- Associate Degree

- Professional interpersonal skills, phone and communication, and writing skills

- 3-5 years prior office work experience (aviation related a plus)

- Strong technical and computer skills (MS Office 365 and/or SalesForce CRM experience a plus)

- Property/Casualty Producer License a plus


COMPENSATION

- Salary commensurate with experience

- Company Growth Bonus Plan

- Partial work from home opportunity after first year

- Health/Dental/Life/Disability

- 401k

Job Type: Full-time