Aviation Insurance Customer Service Representative

Location: Eden Prairie, MN

Rapidly growing aviation insurance broker seeking Customer Service Representatives (CSR) for account management. Aggressive compensation package for the right candidate.


– Interact with Director of Operations and staff to formulate plan for client relationship support

– Assist in workflow management and policy support functions

– Processing and preparing insurance account submissions to issue to underwriting

– Policy review and processing

– Deliver exceptional customer service by responding swiftly to questions and concerns from clients

– Assist in marketing initiatives

– Negotiate coverage terms with underwriters

– Maintain detailed knowledge of current market conditions and products

– Ensure client policy software is current and accurate

– Extensive email & phone interaction with brokers and underwriters

– Client Relationship Management


– Associate Degree

– Professional interpersonal skills, phone and communication, and writing skills

– 3-5 years prior office work experience (aviation related a plus)

– Strong technical and computer skills (MS Office 365 and/or SalesForce CRM experience a plus)

– Property/Casualty Producer License a plus


– Salary commensurate with experience

– Company Growth Bonus Plan

– Partial work from home opportunity after first year

– Health/Dental/Life/Disability

– 401k

Job Type: Full-time

NOTICE: All applicants must undergo an employment background check can include, but is not limited to, a person’s work history, education, credit history, driving record, criminal record, medical history, use of social media, and drug screening

Send resume to: jobs@wingsinsurance.com