Aviation Insurance Customer Service Representative
Location: Eden Prairie, MN
Rapidly growing aviation insurance broker seeking Customer Service Representatives (CSR) for account management. Aggressive compensation package for the right candidate.
DUTIES
– Interact with Director of Operations and staff to formulate plan for client relationship support
– Assist in workflow management and policy support functions
– Processing and preparing insurance account submissions to issue to underwriting
– Policy review and processing
– Deliver exceptional customer service by responding swiftly to questions and concerns from clients
– Assist in marketing initiatives
– Negotiate coverage terms with underwriters
– Maintain detailed knowledge of current market conditions and products
– Ensure client policy software is current and accurate
– Extensive email & phone interaction with brokers and underwriters
– Client Relationship Management
CANDIDATES
– Associate Degree
– Professional interpersonal skills, phone and communication, and writing skills
– 3-5 years prior office work experience (aviation related a plus)
– Strong technical and computer skills (MS Office 365 and/or SalesForce CRM experience a plus)
– Property/Casualty Producer License a plus
COMPENSATION
– Salary commensurate with experience
– Company Growth Bonus Plan
– Partial work from home opportunity after first year
– Health/Dental/Life/Disability
– 401k
Job Type: Full-time
NOTICE: All applicants must undergo an employment background check can include, but is not limited to, a person’s work history, education, credit history, driving record, criminal record, medical history, use of social media, and drug screening
Send resume to: jobs@wingsinsurance.com